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Goals 365 Terms & Conditions — Platform Usage Policy

Please read these terms carefully before using Goals 365. By registering or logging into the platform, you are considered to have accepted all of these terms.

Last Updated: January 2026
Bengali Version

Age & Eligibility

You must be at least 18 years old to use Goals 365. The platform is strictly prohibited for minors.

Payments & Transactions

All rules regarding deposits, withdrawals, and bonuses are clearly stated. Goals 365 has no hidden charges.

Betting Rules

Goals 365's policies on valid bets, void bets, and result settlement are all clearly outlined here.

Security & Privacy

Protecting your personal information is Goals 365's top priority. SSL encryption is always active.

Responsible Gaming

Deposit limits, self-exclusion, and cooling-off options are available to all users.

Notice of Changes to Terms

Goals 365 will notify users on-site or via email before making any changes to the terms.

1Introduction & Acceptance

Welcome to Goals 365. By accessing or using this website and mobile application, you agree to all the terms and conditions outlined below. Please read this entire document carefully before creating an account on Goals 365.

This is not written in legal language — it's intentionally kept plain and simple, because Goals 365 wants every user to fully understand their rights and responsibilities.

Important: By creating or logging into an account on Goals 365, you confirm that you have read and agreed to these Terms and Conditions.

2Account Registration

Each person may only register One Account Only open. If multiple accounts belonging to the same person are found, Goals 365 reserves the right to close all of them.

What you'll need to register:

  • Full legal name (as per national ID)
  • A valid mobile number (bKash/Nagad number preferred)
  • Correct date of birth
  • Your email address (optional)

If an account is created using false or inaccurate information and this is later confirmed, all funds in the account may be forfeited. Goals 365 reserves the right to conduct KYC (Know Your Customer) verification.

Warning: Never share your password with anyone. You are solely responsible for the security of your account.

3Age & Eligibility Requirements

To open an account or use any game or betting service on Goals 365, you must be at least 18 years This age requirement is strictly enforced.

  • Age verification may be carried out at the time of registration.
  • A copy of your national ID may be requested at any time if verification is needed.
  • If a user is found to be under 18, their account will be closed immediately.
  • It is the parent's or guardian's responsibility to ensure minors do not access the platform.
Betting on behalf of or managing an account for anyone under 18 is a serious violation of Goals 365 terms.

4Deposit & Payment Policy

Goals 365 currently supports deposits via bKash, Nagad, and Rocket. Please keep the following in mind when making a deposit:

  • Minimum deposit: ৳500
  • Deposits are typically credited to your account within 1 to 5 minutes.
  • Deposited funds are for use in your Goals 365 account only.
  • Deposits from third-party numbers are not allowed — you must use your own registered number.
  • If a deposit fails, please contact support — do not attempt the transaction multiple times on your own.

Goals 365 does not charge any additional processing fees. However, your mobile banking provider's own charges may apply.

5Withdrawals & Accessing Your Winnings

Goals 365 has a straightforward process for withdrawing your winnings. Please read the following conditions before submitting a withdrawal request:

  • Minimum withdrawal amount: ৳500
  • Maximum per transaction: ৳50,000
  • Typical processing time: 15–30 minutes
  • KYC verification may be required for large withdrawals made for the first time.
  • Wagering requirements must be met before withdrawing bonus funds.
  • Withdrawals can only be made to a payment number registered in your own name.
Withdrawal requests submitted between 12:00 AM and 6:00 AM may be processed in the morning. This is completely normal and is not an indication of any issue.

6Bonuses & Promotional Offers

Goals 365 offers a range of promotions from time to time, including welcome bonuses, reload bonuses, cashback, and free bets. Each promotion has its own terms. The general bonus policy is:

  1. Once a bonus is claimed, it must be used within a specified time period.
  2. Most bonuses carry a wagering requirement of 5x to 30x.
  3. Bonus funds cannot be withdrawn directly — they must first be used in gameplay.
  4. Using the same promotion across multiple accounts is considered bonus abuse and is strictly prohibited.
  5. If bonus abuse is detected, Goals 365 reserves the right to void the bonus and any associated winnings.

The full terms of each promotion are listed alongside the offer. Please read and understand them before opting in.

7Betting Rules

Placing bets on Goals 365 requires following a set of general rules that apply equally to all players.

Valid Bets:

  • Once a bet is confirmed, it cannot be changed or cancelled (except via the Cash-Out feature).
  • Any bet placed on incorrect odds due to a technical error will be considered void.
  • If your internet connection drops during live betting, any unconfirmed bet will be cancelled.

Reasons for Bet Cancellation:

  • If a match is abandoned before the scheduled time
  • If an event is moved or rescheduled
  • When abnormal odds are displayed due to an obvious technical error
  • If evidence of match-fixing or irregularities is found

If a bet is cancelled, the original stake will be refunded. Goals 365 always strives to make decisions in the best interest of its players.

8Prohibited Activities

The following activities are strictly prohibited on Goals 365:

  • Operating multiple accounts
  • Strategic betting to exploit bonuses (Bonus Abuse)
  • Using or managing another person's account
  • Betting using match-fixing or insider information
  • Using automated software or bots
  • Attempting to bypass or compromise the platform's security systems
  • Participation in money laundering or any illegal financial activity
If any of the above is proven, the account in question will be closed immediately and the balance may be forfeited.

9Account Suspension & Closure

Goals 365 reserves the right to temporarily or permanently suspend an account under the following circumstances:

  • If a breach of Terms & Conditions is established
  • KYC verification failure or rejection
  • Accounts inactive for an extended period (12 months+)
  • For legal reasons (upon authority directive)
  • At the user's own request

Where possible, you will be notified by email or SMS before any suspension. Legitimate withdrawal requests will always be processed, even if the account is closed.

10Limitation of Liability

Goals 365 always strives to provide uninterrupted service. However, Goals 365 is not liable for the following:

  • Temporary unavailability due to internet outages or server maintenance
  • Issues with your device or network
  • Delays caused by third-party payment providers
  • Service disruption due to natural disasters or government directives

11Responsible Gaming Policy

Goals 365 believes betting is for entertainment, not as a source of income. That's why we are committed to responsible gaming.

  • Deposit Limit: Set your own daily, weekly, or monthly limits.
  • Betting Limits: Set a limit on how much you can bet at one time.
  • Cooling-Off Period: Take a break anywhere from 24 hours to 6 months.
  • Self-Exclusion: The option to close your account at any time.

If someone is struggling with a betting addiction, the Goals 365 support team can refer them to professional help.

12Privacy & Data Protection

Goals 365 keeps your personal information strictly secure. We never sell your data or share it with third parties without a valid reason.

  • All data is secured with SSL encryption.
  • Payment information is never stored on our servers.
  • Information may be disclosed to authorities when required by legal obligation.

To learn more, please visit our Privacy Policy read.

13Notice of Changes to Terms

Goals 365 reserves the right to update these Terms & Conditions at any time. When changes are made:

  • A notice will be posted on the website's main page.
  • Notification will be sent to your registered email address (if provided).
  • After any changes, you will be asked to accept the updated terms upon your next login.

You always have the option to close your account if you do not agree to the updated terms — that is your right.

14Contact & Complaints

For any questions about these terms or to submit a complaint, please contact the Goals 365 support team:

  • Email: support@goals365.click
  • Live Chat: Available 24/7 on the website and app
  • Language: Support is available in both Bangla and English

Goals 365 aims to respond to all complaints within 48 hours of submission.

Tell us your issue in Bangla — the Goals 365 support team is always ready to assist you in Bangla.

General FAQs

Answers to frequently asked questions from our users

To start cricket betting on Goals 365, head to the "Bet" section and select cricket. You'll find a full list of ongoing and upcoming matches. For beginners, the easiest market is Match Winner — simply pick which team you think will win. As you gain experience, you can explore markets like Top Batsman, Total Runs, or Man of the Match. Live betting on T20 matches is especially exciting — odds shift after every over, giving you plenty of opportunities to act. The Goals 365 cricket section covers Bangladesh, India, and all major international series.

If the Goals 365 app won't open, start by restarting your phone and trying again. If that doesn't work, uninstall the app and download a fresh APK — you'll find the download link after logging into the site. When you receive an update notification, it's best to update promptly, as some features may not work properly on older versions. iOS users can open the site in Safari and add it to their home screen as a PWA — this always gives you the most up-to-date version. If the problem persists, reach out to Goals 365 Live Chat support with a screenshot for a quick resolution.
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